Contact

Pick the right channel.

Different questions need different routes. The official channels below are the only ones operated by Tratok Holding Limited — never trust "tratok" accounts that aren't listed here.

Official social channels

The fastest path for general questions. Monitored by team members and long-time contributors.

Direct routes

Partnerships

Hotel chains, airlines, activity aggregators, ecosystem integrations, and strategic deals.

Email: partnerships@tratok.com

Press & Media

Media inquiries, interviews, quote requests, team availability.

Email: press@tratok.com

Recent coverage: The National, Gulf News, FinTech TV, The AI Journal.

Integrations & API

Building on Tratok? Start with the developer portal, or contact the developer-relations team directly.

Email: developers@tratok.com

Hospitality Support

Operator onboarding, listing issues, payment requests, and platform questions for hotels, activities, or restaurants.

Email: support@tratok.com

Or start from hospitality.tratok.net.

Security Disclosure

Vulnerabilities in smart contracts, the bridge, platform infrastructure, or wallet integrations. Rewards in TRAT.

Email: security@tratok.com

Please follow responsible-disclosure practice.

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General Inquiries

Anything else. Questions about the project, comments on the roadmap, community topics.

Email: hello@tratok.com

For speed on general questions, Telegram is usually fastest.

About the team

Tratok Holding Limited is the operating entity, with a globally distributed team.

Project custodian: Tratok Holding Limited — coverage in The National and other international press.

For legal service of process or formal corporate correspondence, please contact legal@tratok.com. Registered-entity details are available on request to qualified counsel.

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Beware of impersonation

Scammers frequently impersonate crypto projects on Telegram, X, and Discord. Tratok team members will never DM you first asking for wallet addresses, seed phrases, or "verification" transactions. If in doubt, verify via one of the official channels above before acting.

While you're here

Browse the repository.

Nine sections covering everything from token mechanics to the full product suite — all fact-checked against on-chain and published sources.

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